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SMS Assist
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SMS Assist Company Jobs

Company: SMS Assist
Company Type: Employer
Contact Name: Anna
Industry: Customer Service Jobs
Address: 2135 City Gate Lane, Ste 500
Zip Code: 60563
Phone: 8216246
Fax: 3128216246
E-mail: apagunsan@smsassist.com  [ Send Private Message ] 
URL: https://www.smsassist.com
Registered from: May 16 2019
Jobs: 0 jobs posted

Company Location

Company URL: https://www.smsassist.com

Looking for a new gig? We\'ve been on the lookout for talented individuals to fill the Customer Service Representative opening in our new office in Naperville, IL. 

In this role, you\'ll work as a primary point of contact for SMS Assist customers to resolve questions, log work orders, and follow up on work orders via phone and email.  

What\'s a work order and what are the job dynamics?

A work order is a task or a job that is performed by technicians for our customers. The job or task might include landscaping, plumbing, or electrical services. 

This is a permanent full-time position. We have multiple shifts available that include 8-hour shifts 5 days a week and 10-hour shifts 4 days a week. Our hours of operation are from 6:00 a.m. to 11:00 p.m., 7 days a week.

WHAT WE’RE LOOKING FOR:

People who love helping others and enjoy solving problems
High school diploma or GED required; some college preferred
0–2 years of work experience
Previous customer service experience a plus (retail, restaurant, hospitality, etc.)
Bilingual language skills a major plus and are compensated accordingly
Strong written and verbal communication skills

WHAT’S IN IT FOR YOU:

In addition to our great location, high-growth culture, and fun work environment, these are some of the perks and benefits we offer:

Flexible schedule options including five eight-hour days or four 10-hour days
Flexible shift times including starting as early as 5 a.m. or leaving as late as 11 p.m.
Full medical, dental, and vision plans
401(k) plan with company match
15 paid days off including vacation and sick time
10 paid holidays
Monthly incentive pay based on your performance on top of your base pay
Paid parental leave
Free on-site parking
Free on-site gym access
Paid volunteer time with SMS Serves
Two weeks of paid training through SMS University
Robust ongoing training and development programs
Two pay progressions in the first six to 12 months of employment for top performers
Free employee assistance and on-demand emotional health coaching app
Relaxed dress code

SMS Assist Positions: The following jobs are available:

No jobs found for this employer.

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