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Company: Millenniumsoft
Contact Name: Green

Job Details: Cisco Support Engineer [Job #20495] Date: Jan 01 2019

Job Reference: 43004
Job Category: Telecommunications Jobs [ View All Telecommunications Jobs Jobs ]
Company Type Recruiter
Employment type: Full Time
Salary: 55k per annum +Benef USD / Contract
Degree: High School
Experience: 4 years
Location: Bridgeton, Missouri, 63044
Job Skills: IP Networking, Cisco Routers, Troubleshooting complex networking, Project Management, VOIP
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Job Description

Project Description: (What project will the NPW be working on?) Perform all testing and Operations responsibilities associated with the deployment of new USP and BVOIP equipment. ========================================================================
Job Description: (What will the NPW do on that project?)
• The VOIP/ISP Services Networking Tech Support Manager provides an elevated level of technical support on networking issues to the teams within the IP Server/VOIP NRC.
• This position will be responsible for performing Operational Readiness Testing (ORT) on routers, load balancers, and Session Border Controllers within multiple VOIP platforms.
• Performing the ORT requires this position to insure that all supported elements have the proper network connectivity, are configured properly, are functioning properly, proper alarming is occurring, and all Operational requirements are met.
• This position will be responsible for troubleshooting and resolving the problems that cause testing to fail.
• In those cases in which technical assistance is required this position will partner with AT&T Labs, AT&T Advanced Technical Support, and vendors to troubleshoot and resolve the problems.
• In situations where the testing procedures require updating this position will be responsible for updating the documented procedures and will be responsible for sharing the updated documents with others within the team. The position will oversee and/or manage multiple deployments in parallel and each deployment will have a specific project schedule that must be met.
• This position will be responsible for insuring the elements they are responsible for testing meet the testing completion schedule and that status reports are provided to others within the team.
• This position supports Cisco and Foundry networking equipment and Acme Packet Session Border Controllers and will be expected to understand and interpret complex networking and VOIP problems. Advanced level knowledge of BGP, OSPF, and SIP protocols is required.
• While the position focuses on routers, switches and networking issues, the complexity of the work requires some knowledge of VOIP networks.
• A minimum of 3-5 years providing advanced networking technical support is required.

Thanks & Regards....

Green Lee | Technical Recruiter
Millenniumsoft INC.
8301 Arlington Blvd, Suite # 104, Fairfax, VA 22031
Contact No: 703-459-9282 x 104
Email: ...
An E-Verified Corporation
WBE Certified(State of Virginia)

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