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Company: Continental Resources
Contact Name: John
Website: http://www.contres.com

Job Details: Customer Service, Data Entry Clerk, Marketing Manager, Project Management, Medical Coding, Administ Date: Aug 29 2019

Job Reference: 976001
Job Category: Accounting Jobs [ View All Accounting Jobs Jobs ]
Company Type Employer
Employment type: Full Time, Part Time
Degree: High School
Experience: 5 years
Location: Oklahoma City, Oklahoma, 73101
Job Skills: Typing Skills, Fast Typing Speed, High Levels of Concentration.
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Job Description

Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers



Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost


Primary responsibilities of Marketing Manager :
Managing all marketing for the company and activities within the marketing department.
Developing the marketing strategy for the company in line with company objectives.
Coordinating marketing campaigns with sales activities.
Overseeing the company’s marketing budget.
Creation and publication of all marketing material in line with marketing plans.
Planning and implementing promotional campaigns.
Manage and improve lead generation campaigns, measuring results.
Overall responsibility for brand management and corporate identity
Preparing online and print marketing campaigns.
Monitor and report on effectiveness of marketing communications.


Primary responsibilities of Project Manager....
Designing and applying appropriate project management standards for incorporation in the NI Gateway Review Process.
Managing the production of the required deliverables.
Planning and monitoring the project.
Adopting any delegation and use of project assurance roles within agreed reporting structures.
Preparing and maintaining project, stage and exception plans as required.
Managing project risks, including the development of contingency plans.
Liaison with programmer management (if the project is part of a programmer) and related projects to ensure that work is neither overlooked nor duplicated.
Monitoring overall progress and use of resources, initiating corrective action where necessary.
Applying change control and configuration management processes.
Reporting through agreed lines on project progress through highlight reports and end-stage assessments.
Liaison with appointed project assurance representatives to assure the overall direction and integrity of the project.
Maintaining an awareness of potential inter dependencies with other projects and their impact.
Adopting and applying appropriate technical and quality strategies and standards.
Identifying and obtaining support and advice required for the management, planning and control of the project.
Managing project administration.

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