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Contact Name: Devon

Job Details: Customer Service Date: Apr 22 2018

Job Reference: 439001
Job Category: Customer Service Jobs [ View All Customer Service Jobs Jobs ]
Company Type Employer
Employment type: Full Time
Degree: Bachelors
Experience: 2 years
Location: Lenhartsville, Pennsylvania, 19534
Job Skills: Data Entry Admin Assistant Medical Billing Call Center Rep
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Job Description

1)Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.

2)Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.

3)Update customer information in the customer service database during and after each call.

4)Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.

5)Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.

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