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Contact Name: DAVE

Job Details: DelDOT Product Specialist 1 Date: Mar 26 2020

Job Reference: 4779
Job Category: IT Jobs [ View All IT Jobs Jobs ]
Company Type Recruiter
Employment type: Contract
Degree: Bachelors
Experience: 3 years
Location: Dover, Massachusetts, 02030
Job Skills: DelDOT Product Specialist 1
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Job Description

Product Specialist is the troubleshooting specialist for the Oracle Primavera P6 and Unifier Software for the State of Delaware.

The Delaware Department of Transportation (DelDOT) is looking to hire a contractual product specialist. It is anticipated that this position would be a long-term assignment expected to work a 37.5 hour work week on site in the DelDOT Administration building located on Bay Road in Dover, Delaware.

The position will serve as technical support for the Oracle Primavera P6 and Unifier software suites.

Requirements include someone who is able to work independently as well as in a team environment, is creative and self-motivated with excellent communication and end-user skills.

This position will interact with Delaware Department of Information (DTI) personnel and DelDOT Office of Technology and Innovation co-workers and staff to understand and troubleshoot issues within the system.

They will be expected to assess ideas and suggestions for system upgrades or improvements, evaluate and recommend upgrades/enhancements, as well as provide effective on-site support as needed. This position may be asked to perform after hours corrective actions either remotely or on site. They will participate in product design reviews to verify that design meets quality standards and functional/technical requirements and will document all work for future reference. This includes end-user documentation and manuals as well as status updates to management and users.

Required/Desired Skills Skill Required /Desired Amount of Experience Prior experience supporting Database Structure Reporting Required 2 Years Prior experience in software troubleshooting and installation support Required 2 Years Prior customer service focus in a technical environment Required 2 Years Experience with database reporting services Required 2 Years Prior experience working with open-source ticketing systems Highly desired 1 Years Prior Oracle and/or SQL Server Experience Highly desired 1 Years Prior experience assessing feasibility of system changes and compatibility with current operating systems. Highly desired 1 Years Prior experience with database management and systems development lifecycle methodology Highly desired 1 Years Experience in database design and programming Highly desired 1 Years Experience with advanced database queries Highly desired 1 Years Experience with Primavera P6 or Unifier Desired 1 Years Excellent communication skills, both written and interpersonal Required 0 2-year degree in technology related field Highly desired

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