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Contact Name: DAVE

Job Details: Field Operations Manager Date: Jun 11 2019

Job Reference: 4254
Job Category: IT Jobs [ View All IT Jobs Jobs ]
Company Type Recruiter
Employment type: Full Time, Contract
Salary: 65 USD / Contract
Degree: Bachelors
Experience: 4 years
Location: Peabody, Massachusetts, 01960
Job Skills: Field Operations Manager
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Job Description

* Net+ and CCNA certification
* Minimum three years' experience implementing and diagnosing network based communications in a field based environment
* Working knowledge of Windows 12 Server and Active Directory
* Ability to analyze, and resolve equipment and network provisioning problems.
* Willing and able to work in the outdoors on building roofs and/or in a bucket truck and on ladders
* Experience working with wireless communication systems a strong plus
* Physically able to carry 50 lbs.
* Current residence commuting distance to Peabody or willing to relocate independently
* Ability to communicate in writing and verbally with customers
* Experience with installation and testing of OC3, DS3, DS1 and DS0 circuits a plus
* Willingness and ability to work independently
* Excellent driving record and clear CORI check required

* Trouble shooting and diagnosing small networks incorporating wireless communication systems and video surveillance equipment
* Installation, testing, alignment and maintenance of Microwave Communication systems
* Installation, testing, and maintenance of camera surveillance systems and associated networking equipment and servers.
* Development and analysis of WLAN installations
* Paid on call pager duty shared with other field technicians
* Maintain safe working environment by following codes, standards and legal regulations
* Maintain all information regarding systems and maintenance in company CRM
* Complete customer installation paperwork and forms before deployment of systems
* Complete service report forms for all service calls within 24 hours
* As equipment replaced, update all equipment and site information and serial numbers in CRM
* Familiarize customers with system operation

1. Net+ or CCNA certification preferred.
2. 3+ years of experience implementing and diagnosing network based communications in a field based environment.
3. 2+ years of experience managing and scheduling a staff of at least 2 to 3 Field Technicians.
4. Working knowledge of Windows 12 Server and Active Directory.

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