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Company: ACROSTAFF Jobs
Contact Name: DAVE
Website: http://www.acrostaff.com

Job Details: Help Desk Support Date: May 13 2019

Job Reference: 10540
Job Category: Automotive Jobs [ View All Automotive Jobs Jobs ]
Company Type Employer
Employment type: Full Time, Contract
Salary: 000 USD / Contract
Degree: Masters
Experience: 3 years
Location: Roseville, Michigan, 48066
Job Skills: Help Desk Support
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Job Description

PURPOSE

This contractor will be responsible for assisting in the day-to-day activities surrounding break-fix activities. Additionally, this position will assist with imaging and deploying new equipment, maintaining inventory and ensure we meet our current service level commitments.

SCOPE

The Vendor shall be responsible for providing qualified candidates to:

Provide technical assistance for user questions/issues on Windows 7, 8 and 10 and Microsoft Office
Assist in configuring cell phones with both iPhone and Android.
Resolve computer problems
Install and perform minor repairs to computers and peripheral equipment
Set up IT equipment for employee use
Maintain records of daily hardware installations
Prepare and document retired equipment and for surplus
Update/create documentation and processes
If remote access cannot fix problem, contractor may need to service multiple CDPHE locations in the surrounding Denver metropolitan area.
This contractor may be required to assist other OIT teams for short durations in other locations around the Denver metropolitan are.

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