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Contact Name: DAVE

Job Details: Network Administrator Date: Jul 26 2022

Job Reference: 4807
Job Category: New Grad Jobs [ View All New Grad Jobs Jobs ]
Company Type Recruiter
Employment type: Contract
Degree: Bachelors
Experience: 3 years
Location: Dover, Massachusetts, 02030
Job Skills: Network Administrator
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Job Description

Mange the creation and deletion of User, Group, and Computer accounts in active directory for the state enterprise environment.
Manage the mapping of user home directories, and shares for the state enterprise environment through Desktop Authority and Group Policy Management.
Manage the creation and Deletion of File Shares, Home Directories and permissions of these directories and file shares for the state enterprise environment.
Manage the creation and deletion of users email accounts in Microsoft exchange for the state enterprise environment.
Manage the creation and deletion of I.P. reservations/fixed addresses in Infoblox and on Microsoft DHCP servers.
Handle Daily Technical Support activities for desktop support, data network and server management.
Setup and Image computers and other user end point devices.
Provide vendors, end users, and peers exceptional customer service.
Investigate and Diagnosis network communication issues with Firewall/Proxy and end devices using Wireshark, Splunk, and Microsoft toolset.
Investigate and work with security operation center to resolve antivirus/malware notifications from Crowdstrike Falcon Sensor and other detection solutions.
Provide warranty report tracking for yearly fiscal forecast purchasing to Agency Partners.
Knowledge of reading and using PowerShell/Ansible to assist automating repeatable task in day-to-day operations.
Communicate with Agency partners and provide guidance for DTI policies and procedures to ensure compliance.
Work projects with other DTI teams and agency partners to reach deadlines and goals.
Define Desktop Technology processes and document for knowledgebase articles in Service Now.
Able to manage multiple tickets and provide detailed updates and solutions in Service Now.
Travel may be throughout the State of DE using private vehicle
After hours support may be required on a as needed basis.

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