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Company: ACRO STAFF
Contact Name: DAVE
Website: http://www.acrostaff.com

Job Details: Security Architect Date: May 20 2019

Job Reference: 4073
Job Category: IT Jobs [ View All IT Jobs Jobs ]
Company Type Recruiter
Employment type: Full Time, Contract
Degree: Bachelors
Experience: 3 years
Location: San Antonio, Texas, 78201
Job Skills: Network Security Architect
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Job Description

Network monitoring and complex troubleshooting activities over supportednetwork/IT Infrastructure covering multi-vendor and multi-site large enterprise environment.
Lead all critical P1/P2 incidents reported by business and Collaborate with other technical SMEs on all incidents affecting production systems.
Troubleshoot and resolve network and Security incidents, Coordinate with wider team (onsite and offshore), OEM support teams to resolve issues
Lead technical discussions and have up to date knowledge on the latest industry trends and technology.
Measure, report and Maintain all service delivery KPIs / SLA as defined in the service contract.
Analyze data relationships and dependencies, business and service delivery processes and communication needs regarding existing and new systems
To raise equipment Return Material Authorizations (RMA's) and to track these through to problem resolution
Follow up on problem management and investigate workarounds and permanent fixes for reoccurring incidents
Executes activities safely in accordance with the relevant Technology and HSE Standards.
Reports events and hazards in a timely and accurate manner.

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