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Company: ACROSTAFF
Contact Name: DAVE
Website: http://www.acrostaff.com

Job Details: Technical Writer Date: Mar 08 2019

Job Reference: 4910
Job Category: IT Jobs [ View All IT Jobs Jobs ]
Company Type Recruiter
Employment type: Full Time
Degree: Associate
Experience: 3 years
Location: Roseville, Michigan, 48066
Job Skills: Technical Writer
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Job Description

Job Title: Technical Writer
Duration: 12+ Months
Start Date: ASAP
Position Type: Contract
Interview Type: Telephonic followed by In Person

•5+ years of experience of IT experience in a position requiring development of structured written materials and visual aids.

•3 years of technical writing experience.

•Must have expertise and experience with LAN and WAN networking technologies, Windows and Linux operating systems, Active Directory and common programming languages such as JAVA, C/C++ adequate to document environments and applications accurately and in detail with a minimum level of input from the technical owners.

•Ability to communicate effectively, verbally and in writing, to interact effectively with internal and external vendors, project team members, management and agency departments, to build relationships and use facilitation skills with both technical and non-technical personnel.

•Ability to write, edit, and prepare graphic presentations of technical information for both technical and business personnel.

•Experience in organizing information in a way that is appropriate for technical explanations without losing sight of the needs and aptitude of the audience.

•Ability to collaborate and coordinate with multiple teams and vendors

•Ability to work independently and as a member of a team

•Ability to multitask and prioritize tasks effectively in order to meet deadlines

•Have expert levels skills with Microsoft Visio

•Must be intermediate to advanced skills in additional Microsoft Office products (Word, Excel, PowerPoint) and working with templates and style guidelines for branding consistency

•Have intermediate skills with Bizagi or similar business flow modeling applications
•Have intermediate skills with eGRC solutions such as RSA Archer

•Keen attention to detail while maintaining the ability to see the big picture
•Ability to absorb and retain complex processes

•Strong English language skills

•Demonstrable understanding of the rules of English grammar and usage
•Ability to accept changes and constructive criticism in a fast turn-around environment.

•BA in English, journalism, technical writing or similar discipline
•BS degree in computer science or similar discipline
•Prior experience in writing FISMA related security artifacts including System Security Plans
•Knowledge of multiple SDLC concepts and the interdependencies of documentation.


The Office of Information Assurance is tasked with documenting each application environment in accordance with Federal governance requirements. These positions will be tasked with working alongside network services teams, project managers and software developers to:
•Inventory hardware, software and interconnections

•Create Visio diagrams of the servers, WAN and LAN network segments

•Create logical data flows and business rules in tools such as Bizagi

•Create narratives, tables and diagrams explaining roles and privileges within applications
•Create narratives, tables and diagrams explaining application functionality

•Create narratives, tables and diagrams explaining the business processes behind each application function
•Revise policies and procedures language

The Technical Writer will work with various internal teams including the Project Director/Project Managers, Technical Director/Developers, and Business Analysts/SMEs in both development and production environments, to create business and technical project artifacts that will be utilized by the project team, executive management, auditors, and agency staff and/or externally by vendors, CMS or other stakeholders. We are looking for candidates who are highly organized, can work independently in a fast-paced environment and produce multiple quality deliverables with varying deadlines. Candidates should be self-starters and creative problem solvers and have the flexibility to learn new products and technologies quickly.

•Work alongside the Business Analyst/SMEs and technical staff to understand the goals/objectives of the project in order to assist in creating deliverables and supporting project documentation

•Provide recommendations on deliverables to be produced as a result of analysis/design discussions
•Work with technical staff to make deliverables easy to understand

•Organize and write supporting documents when needed

•Select photographs, drawings, diagrams, and charts that increase users’ understanding
•Revise documents as new issues arise

•Aid in organizing and maintaining the project’s governance documentation within the agency eGRC solution and baseline configuration database/change control systems.

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