Project and program coordination, Oversight of growth jobs in VHO, coordination, review and approval of MOPs/SARs, IP and MPEG layer trouble analysis.
Broadcast and secondary trouble analysis support.
Channel grooming including database updates (MCL), e.g. Miranda sheets.
Scheduled equipment reboots and surveillance tool configuration.
Inventory management, EAS and Sports Blackout scheduling and log management.
Escalation point for major and critical troubles, bandwidth capacity requirement analysis, set procedures for system, network, content health checks and building access authorization.
Support local supervisor in training initiatives for the technicians.
Support local supervisor in administrative initiatives for the technicians.
Define/Implement PM protocols including audit and validation of results.
Gathering information required for projects or assignments.
Performing and verifying generic upgrades, system reconfigurations, PCN.'s hardware changes and system relocations.
Manage and audit RMA’s ensuring accurate completion/resolution.
Perform regular backups of system and equipment configuration.
As necessary, join bridges with NNMC for trouble isolation and facilitation to include an interface with vendors and content providers for trouble analysis.
Test port access for network captures and analysis.
Tracking, analyzing, and reviewing system alarms, logs, trouble reports, traffic measurement reports. Corrective action taken as needed.
Performance Maintenance/Care for any and all test equipment calibration.
Interpreting service orders, MOP’s, MCL’s and all VHO drawings including schematics, wiring lists, wiring diagrams and equipment drawings, oversee and implement local security procedures and uphold all code of conduct policies.
Ensure that VHO facilities and equipment meet all company, federal, state and OSHA regulations.
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