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Company: NC Department of Transportation
Contact Name: Dan

Job Details: Entry-Level Program Coordinator Date: Jan 13 2021

Job Reference: 1281090
Job Category: Administrative Jobs [ View All Administrative Jobs Jobs ]
Company Type Employer
Employment type: Full Time
Degree: Bachelors
Experience: 1 years
Location: Rocky Mount, North Carolina, 27804
Job Skills: customer service, communications,
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Job Description

How to Apply
You MUST apply online at by Jan 20, 2021 at midnight EST to be considered.

The Challenge
We are looking for a program coordinator to join our Data Capture Imaging team in our brand-new Rocky Mount headquarters. In this leadership role you will manage the Support Staff that processes mail, scans documents, prints cases to determine what documents are received, routes cases once all documentation has been received, prints cases for review, and provides customer service to callers seeking assistance.

In this role you will:
⦁ Provide daily supervision and strategic direction for the Data Capture Imaging Unit.
⦁ Manage all team operations and provide strategic direction.

What You Bring
⦁ Experience leading customer service teams successfully resolving customer issues.
⦁ Technical skills in Microsoft Office and online/mainframe databases.
⦁ Skills managing, supervising, planning, assigning, delegating, and supervising the work of others.
⦁ Experience monitoring/assessing team member's performance to identify paths to improvement and administering, coaching, mentoring, counseling, corrective action, and training to ensure expectations are met and exceeded.
⦁ Experience interpreting and explaining policy and procedures, rules, regulations, and/or laws to a diverse clientele.

Education & Experience
⦁ Bachelor's degree; or
⦁ An equivalent combination of training and experience.

Call me: Tameka Peoples at 919.615.5040

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