Service Assistant, San Jose — San Jose, CA 95025

Equinox · San Jose, CA 95025 · Posted 6 days ago
Full Time
Team Leader
1 Vacancy
Salary
Negotiable
Experience
3+ Years
Education
High School
Job Overview, Skills & Description:
Job Posted
6 days ago
Job Type
Full Time
Job Role
Team Leader
Education
High School
Experience
3+ Years
Total Vacancies
1 Person

Skills Required:

Customer Service Data Entry Adaptability Time Management Conflict resolution Microsoft Office Communication Problem Solving Attention to Detail Leadership Product Knowledge Team Collaboration Process Improvement Inventory Management Multitasking Emergency Response Customer Relationship Management Cash Handling Retail Operations Language Proficiency Basic Accounting Technical Troubleshooting POS systems Safety Compliance

Benefits:

401(K) Paid Time off Vision insurance

Job Description:

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

The Service Assistant position works with other members of the service team to make sure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and can prioritize accordingly. This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.

Responsibilities:

  • Provides a world-class customer experience to all Lucid clients, both internal and external
  • Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
  • Arranging Lyft rides for internal vehicle moves per request
  • Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process
  • Assist technicians with basic repairs in the shop
  • Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed

Qualifications:

  • 18 years of age or older
  • Basic automotive knowledge
  • Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Ability to stand and walk for extended periods of time
  • Full-time, including weekends or extended hours during busy periods
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is
Job Tags
Customer service Inventory Management Customer Relationship Management Microsoft Office Retail Safety Compliance Cash handling Retail Operations POS
Equinox
Job #46914 Company #8573
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Location
San Jose, 95025, United States