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Company Description

Company:

Prince Telecom, a national leader in the telecommunications field, is hiring individuals to install Cable, Telephone and Internet systems in residential homes and businesses. We have multiple openings in multiple areas. We offer growth potential, PAID TRAINING and competitive benefits for qualified applicants.

Overview:

Cable Installation Technicians are the face of Prince. They are responsible for installing cable television, phone and internet for residential and business customers.

Responsibilities:

Installs, disconnects, reconnects, adds, changes, and troubleshoots cable TV, internet, telephone and alarm equipment in accordance with guidelines

Uses small hand tools, power tools, and test equipment. Ensures that service operates within prescribed parameters.

Attempts to identify and remedy sources of customer-perceived problems.

Drives Company vehicle between home or office, warehouse, and work sites n a safe and courteous manner.

Cleans, maintains, and stocks vehicle and equipment in order to be prepared to perform required duties.

Completes paperwork accurately, and reports and records work order status updates

Customer Service Duties Include:

Greeting customers in the home while conducting home walk thru

Reviews all requested services with the customer in order to ensure understanding and agreement.

Interacts with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns.

Provide customer education regarding product and service usage.

Cleans work area upon completion of job.

Benefits:

Paid Time-Off

Paid Holiday

Company Vehicle

Cell phone

Cable specific tools

Fuel reimbursement

Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability

401(k) with Company Match

Company Stock Purchase Plan

Qualifications:

Must be able to pass Background and Drug screening

Valid driver\'s license with minimum of 2 years driving experience and a good driving record

Ability to lift up to 100 pounds

Ability to carry a 28\' ladder from truck to pole

Ability to work in tight spaces such as a crawl space of a house

If you are interested in learning more about our organization, please visit our website www.PrinceTelecom.com

 

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